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A Note for Our Financial Planning Students

As of April 30, 2025, our CFP® and QAFP™ certification courses are no longer available for purchase. In collaboration with FP Canada, BCC is transitioning away from offering these programs — but if you’re currently enrolled, you can still complete your course with us through August 29, 2025.

You may also have the option to continue your learning directly with FP Canada — and BCC is here to help you explore what path makes the most sense for you.

Visit our Changes to Our Financial Planner Certification Courses page for more details.

This change does not affect our CFP® and QAFP™ Exam Prep courses, which remain available and fully supported.

Not sure what to do next? Whether you're just starting out or partway through your certification, we're here to guide you. Reach out to us — we’ll help you move forward with confidence.

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Our customer support team is available between 7:00 am to 5:00 pm Mountain Time.

We are closed on statutory holidays and weekends.

You can also reach us by phone at (877) 934-5577.

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For technical support…

To obtain technical help, send us a message using the form to the left. We will get back to you right away during our office hours of Monday-Friday 8am-4pm.